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Communication and Information Technology

Infrastructure is no longer only about the construction of a physical asset. Increasingly, it is driven by the availability of information and systems that allow us to optimise the availability, operation, and maintenance of the asset. Systems and processes multiply the value of assets by improving performance, reliability, safety, and security, whether the assets are structures, communication networks, or linear assets.

We use information systems to increase the capacity of transport networks without the need to build more roads, railways, airports, and terminal facilities. Systems and processes link the many parts of an infrastructure network to deliver better service and increased value to all stakeholders.

EIG provides a range of services that help organisations optimise the management of their networks.  As an independent advisor, we work with clients to develop overall project objectives, operating models and strategies, investment planning and decision making frameworks, technology review and upgrade strategies. We assess the true cost of ownership, consider and advise on project risks and develop strategies for optimising spend. We provide full lifecycle procurement advice from user requirement gathering, package selection and full RFP process, through to vendor selection and negotiation.

EIG understands that the implementation of systems and processes often represents significant change and that the value-production lies in managing a transformational change process that optimises outcomes. We have expertise in implementing and managing the transition of systems, processes, and technologies.

EIG has provided leading advisory roles to many of Australia’s largest and most complex projects including urban and rural motorways, ports, airports, desalination plants, power generation and distribution networks, hospitals, urban and transcontinental railways, rolling stock, ticketing systems, facilities management, housing, public buildings, commercial offices, dams, and mines. We have expertise that has addresses systems, technologies, and processes across a wide-range of functions including:

  • customer service centres, and call centres
  • transport management infrastructure and systems
  • payment systems including integrated ticketing and tolling systems
  • rail systems including communication, safety, control and passenger information
  • air quality and filtration systems
  • data centres and telecommunications and broadcasting networks
  • information systems including record and document management systems
  • control and data acquisition systems including SCADA and ICS.</ul

Sector Contact

David Longmuir

T: +61 2 9248 9800

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Regional Contacts


John Thornborough

T: +61 2 9248 9800

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